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Frequently Asked Questions
How quickly can my client receive their bed once approved?
Most orders are delivered within 5–10 business days across Ontario & Alberta, with faster service available in urban areas. We prioritize medically necessary cases and offer flexible delivery scheduling to suit your client’s environment and care plan.
What makes Leva Sleep different from other adjustable bed retailers?
Leva Sleep specializes in medically supportive adjustable beds and mattresses tailored for rehabilitation, mobility, and pressure relief. We offer insurance-eligible products, direct quoting for OT reports, and fast fulfillment across Canada. Unlike general retailers, our team is trained to work directly with therapists and understand clinical needs.
Are your products eligible for insurance or third-party funding?
Many of our adjustable bases, pressure-relieving mattresses, and medical accessories meet eligibility requirements for various funding sources. Our OT-focused team can help identify the right model and provide supporting documentation to meet funding criteria.
Do you offer support after the sale for my client?
Absolutely. Every Leva Sleep customer receives white glove delivery, in-home setup, and ongoing support through our dedicated care team. If a client’s needs change, we’re here to assist with adjustments, upgrades, or replacement components.
Can I get a detailed quote to submit with my client’s insurance or funding application?
Yes. We provide clear, professional quotes tailored to insurance or third-party funding requirements, including itemized details and justification language when needed.
Can Leva Sleep beds be used in long-term care, group homes, or assisted living settings?
Absolutely. We supply to both private homes and care facilities. Our low-clearance options, high‑low base models, and modular designs ensure compliance with safety requirements and ease of use for staff or caregivers.
Do your beds support clients with mobility issues or specific diagnoses (e.g., stroke, MS, spinal cord injury)?
Yes. Our adjustable bases and pressure-relief mattresses are often recommended for clients with neurological, orthopedic, or degenerative conditions. We can recommend configurations that support transfers, caregiver access, and long-term comfort.
Speak with Specialist
Have one of our sleep specialists meet with you to build out a quote.
Support your clients with complete confidence
Every Leva Sleep Therapy bed includes a 60-night comfort trial, ensuring your clients have the time they need to adjust and confirm the perfect fit for their comfort and recovery needs.
Free Delivery
Enjoy a seamless shopping experience, facilitated by our complimentary shipping service.
